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Local / National News

Sunday, 1 July, 2007 1:14 PM

Avoid Moving Day Madness, Sadness & Pain

4 out of 5 Angie’s List members will hire movers rather than go it alone

Moving your stuff from one home to another is hard work. How hard? It’s so hard nearly 80 percent of Angie’s List members will hire a professional mover the next time they relocate.

“Finding a reliable company to help you move can be hard, too,” says Angie Hicks, founder of Angie’s List. “If you don’t do your homework, you can find yourself even more stressed out than if you’d done all the work yourself.”

More than a third of Angie’s List members reported in a recent, nationwide poll that their belongings were damaged during a move handled by professional movers.

“Over the years, our members have reported the good, the bad and the ugly about their professional moving experiences,” Hicks says. “We’ve heard that movers treated every belonging like it was fine crystal. Another member lost everything he’d put in the moving van after it was stolen, wrecked and then abandoned in rural Wyoming. Getting a reliable and trustworthy mover is key to having a successful and satisfying move.”

Angie’s 8 Ways to Make a Good Move:

  • Plan ahead: Make plans with a moving company four to six weeks in advance, especially if you’re moving during the peak summer months, and arrange your move for the middle of the month. Those dates are typically less busy, and you’re more likely to get a top-notch crew.
  • Do your homework: Check Angie's List www.angieslist.com for companies you are considering and the American Moving and Storage Association www.moving.org to see if they are certified. Ask to see the company’s license issued by the U.S. Department of Transportation’s Federal Motor Carrier Safety Administration (FMCSA).
  • Buyers beware: If a mover requires you to pay a big deposit to “hold the dates” or “ensure prompt service,” choose another one. Don’t necessarily pick the lowest price, especially if it is significantly lower than your other estimates.
  • Protect your belongings: Be present during packing and take inventory of all your items.
  • Update your contact information: The mover should know how to contact you during the move in cases problems arise.
  • Find out if you’re dealing with a broker: This is someone who charges you a fee up front and then selects another mover to actually perform the work. If so, find out who the work will be subcontracted to so you can check them out before you sign anything.
  • Look for damages: If you notice that a box is damaged at delivery, open it in the mover’s presence and have them confirm the condition of the articles in the box. Note any damage on the inventory form. If you don’t notice damage until later, you have nine months after delivery to file a claim.
  • File a complaint: If you’re unsatisfied, file a Household Goods Consumer Complaint with the U.S. Department of Transportation. The mover must acknowledge the claim within 30 days and deny it or make an offer within 120 days.

Angie’s List Quick Poll Results:

50%
Used their own vehicle during their FIRST move
64%
Hired a company during their LAST move
79%
Plan to hire a company for their NEXT move
45%
Cited convenience as a reason they would hire a mover
29%
Would hire a mover if they were affordable
25%
Had to move because of a different job.

Angie’s List is where consumers turn to get the real scoop on local contractors and companies in more than 280 different categories. Currently, more than 500,000 consumers across the U.S. rely on Angie’s List to help them find the right contractor or company for the job they need done. Members have unlimited access to the list via Internet or phone; receive the Angie’s List magazine, which includes articles on home improvement and maintenance, consumer trends and scam alerts; and they can utilize the Angie’s List complaint resolution service. Get more information and consumer tips at www.angieslist.com.

Source: Angie's List

 

 

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Unauthorized duplication or use of Text, Site Template, Graphics and or Site Design is Prohibited by Federal and International laws. See our Notice/Disclaimer.

 

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