Sunday, 1 July, 2007 1:14 PM
Avoid Moving Day Madness, Sadness
out of 5 Angie’s List members will hire movers rather than
go it alone
Moving your stuff from
one home to another is hard work. How hard? It’s so hard nearly
80 percent of Angie’s List members will hire a professional
mover the next time they relocate.
“Finding a reliable
company to help you move can be hard, too,” says Angie Hicks,
founder of Angie’s List. “If you don’t do your
homework, you can find yourself even more stressed out than if you’d
done all the work yourself.”
More than a third of
Angie’s List members reported in a recent, nationwide poll
that their belongings were damaged during a move handled by professional
“Over the years,
our members have reported the good, the bad and the ugly about their
professional moving experiences,” Hicks says. “We’ve
heard that movers treated every belonging like it was fine crystal.
Another member lost everything he’d put in the moving van
after it was stolen, wrecked and then abandoned in rural Wyoming.
Getting a reliable and trustworthy mover is key to having a successful
and satisfying move.”
Angie’s 8 Ways
to Make a Good Move:
- Plan ahead:
Make plans with a moving company four to six weeks in advance,
especially if you’re moving during the peak summer months,
and arrange your move for the middle of the month. Those dates
are typically less busy, and you’re more likely to get a
- Do your homework:
Check Angie's List www.angieslist.com
for companies you are considering and the American Moving and
Storage Association www.moving.org
to see if they are certified. Ask to see the company’s license
issued by the U.S. Department of Transportation’s Federal
Motor Carrier Safety Administration (FMCSA).
- Buyers beware:
If a mover requires you to pay a big deposit to “hold the
dates” or “ensure prompt service,” choose another
one. Don’t necessarily pick the lowest price, especially
if it is significantly lower than your other estimates.
- Protect your
Be present during packing and take inventory of all your items.
- Update your contact
information: The mover should know how to contact you during the
move in cases problems arise.
- Find out if
you’re dealing with a broker:
This is someone who charges you a fee up front and then selects
another mover to actually perform the work. If so, find out who
the work will be subcontracted to so you can check them out before
you sign anything.
- Look for damages:
If you notice that a box is damaged at delivery, open
it in the mover’s presence and have them confirm the condition
of the articles in the box. Note any damage on the inventory form.
If you don’t notice damage until later, you have nine months
after delivery to file a claim.
- File a complaint:
If you’re unsatisfied, file a Household Goods Consumer Complaint
with the U.S. Department of Transportation. The mover must acknowledge
the claim within 30 days and deny it or make an offer within 120
List Quick Poll Results:
their own vehicle during their FIRST move
a company during their LAST move
to hire a company for their NEXT move
convenience as a reason they would hire a mover
hire a mover if they were affordable
to move because of a different job.
is where consumers turn to get the real scoop on local contractors
and companies in more than 280 different categories. Currently,
more than 500,000 consumers across the U.S. rely on Angie’s
List to help them find the right contractor or company for the job
they need done. Members have unlimited access to the list via Internet
or phone; receive the Angie’s List magazine, which includes
articles on home improvement and maintenance, consumer trends and
scam alerts; and they can utilize the Angie’s List complaint
resolution service. Get more information and consumer tips at www.angieslist.com.
Source: Angie's List
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